Your privacy and personal data are important. I will only use your personal data to provide the service you have requested and store it carefully.
GDPR requires me to clearly inform you how I use, store and destroy your personal data.
At your first appointment, I collect personal data on your Client Consultation Form.
I use your name, address and date of birth to identify you and all files are kept in a locked drawer.
I use your phone number and/or email address to contact you about your appointments and treatment. Please be aware when you contact me via email or text, I cannot guarantee the security of information. I would like to keep you up to date with e.g. training, useful info & availability but you can opt out of this at any time.
Medical, health and lifestyle information are all used to ensure I give you a safe and appropriate treatment.
Client Consultation forms and treatment records are all kept in paper format in a locked drawer.
After 7 years, forms & records will be shredded and electronic records deleted. If, during treatment, the client is under 18 or there is litigation involved with the injury, records may be kept indefinitely according to the guidelines of my professional body, the AOR.
Any questions/comments, please get in touch. Thank you, Philippa